Technical support
If you experience any problem that isn't covered in the Tools section or the FAQ on this website, you have several options:
- Visit the online ISSC helpdesk for more information, suggestions, and documents about hybrid teaching and educational tools.
- Visit the Brightspace support site of Leiden University for more information and manuals about Brightspace.
- Visit the Malfunction Reports website for current malfunction reports and scheduled maintenance of ICT systems.
Faculty support
If you have a specific question about the possibilities at your faculty, please contact your faculty’s teacher support desk or ICTO/video coordinator. An overview of the contact details per faculty is given below.
- Humanities: ecole@hum.leidenuniv.nl
- Governance and Global Affairs: flo@fgga.leidenuniv.nl
- Law: ltc@law.leidenuniv.nl
- Archaeology: teachersupport@arch.leidenuniv.nl
- Social and Behavioural Sciences: solo@fsw.leidenuniv.nl
- Science: seeds@science.leidenuniv.nl
- ICLON: i.m.ritsema@iclon.leidenuniv.nl
- Medicine / Leiden University Medical Center: helpdeskonlineonderwijs@lumc.nl
- Leiden University Library: beheer-dd@library.leidenuniv.nl
Online events support
If you are organising an online event and need support, please visit this page on the staff website.