Support

Technical support

If you experience any problem that isn't covered in the Tools section or the FAQ on this website, you have several options:

Faculty support

If you have a specific question about the possibilities at your faculty, please contact your faculty’s teacher support desk or ICTO/video coordinator. An overview of the contact details per faculty is given below.

Moderation support

For lecturers engaged in hybrid, blended or online education, moderators are available to help you during your online or hybrid class. To request moderation support, you can use this form in the ISSC Helpdesk. Please request the moderation support multiple days in advance.

For more didactical information about adding a moderator to your class, please visit this page on the website.

Online events support

If you are organising an online event and need support, please visit this page on the staff website.